First Impressions: Creating Wow Experiences in Your Church Review

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First Impressions: Creating Wow Experiences in Your Church ReviewMark Waltz takes common sense "customer service" principles and applies them seamlessly to the church. This book will serve as a great "aha" for many churches as they discover what it means to really value the new people who come through their doors. And, by doing so, the number of new people will multiply. Mark's experience both in the business world, and in one of the fastest growing churches in the country, shines through each chapter. It is full of illustrations and is easy to read. Highly recommended.First Impressions: Creating Wow Experiences in Your Church Overview

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